Customer Testimonials

  • Date added: 16/07/2016
    Testimonial by: Graham Mortlock of Durban

    Excellent Service

    I tried to purchase 2 sets of 3m long DVI D Dual Link cables that are supposed to support 2560 X 1600 resolutions. It seems that here in South Africa we are supplied with sub standard DVI D dual link cables that only go up to 1920 X 1080. Every retailer I tried had the same issue, 3 times I ordered cables and had to send them back to various other retailers. Eventually Jacque from AV Supply managed to source the correct cables, import them and supply them to me with absolutely no extra cost to myself. Even after I tried on insisting I pay the difference due to the effort they made. Seriously I am so impressed with AVsupply, I would recommend them in a heartbeat. Thanks Guys!
  • Date added: 29/01/2016
    Testimonial by: Justice Tshavhungwa of Johannesburg

    Great Service

    I bought an extender and it happened to fail after about 4 months and AVSupply was very helpful. They exchanged it for a new one and also covered all delivery costs. They also responded fast at all times. I will buy from them again.
  • Date added: 11/12/2015
    Testimonial by: Craig Sacke of JHB

    Excellent company to deal with

    I downloaded an incorrect firmware and bricked my MyGica ATV582. The response from the AV team was probably one of the best experiences I have ever had. After being walked through the process to recover the unit which was unfortunately unsuccessful, I was sent a brand new unit at no charge and asked when it was convenient for me, to send the damaged one back. It was sent to my door the same day, I could not believe the speed and quality of service. I will not consider another company when purchasing these types of products. Absolutely brilliant service. Thanks guys !!!
  • Date added: 08/12/2015
    Testimonial by: Godfrey Philander of PAARL

    Exceptional Service

    Well, what can I say. A promise they make, is a promise they keep! Excellent service! Recommended 100%
  • Date added: 25/07/2016
    Testimonial by: Aubrey Kloppers of Bellville

    Awesome site, best prices and well-stocked items!

    Twice I have ordered from AVSupply and must say: (1)What friendly people, (2)Always have stock and (3)Prices the best out there. You really have the right attitude towards your pricing!
  • Date added: 18/01/2016
    Testimonial by: Paul Johnson of Johannesburg

    Fantastic service, great advice

    What a pleasure dealing with such a professional company. My email queries were promptly answered, great advice given and the whole ordering process is very streamlined. I will definitely shop from you guys again and recommend you to everyone I know
  • Date added: 17/07/2015
    Testimonial by: Lloyd Hicks of Cape Town

    Well done

    Great service from the folks at AVSupply. Excellent prices too
  • Date added: 06/10/2016
    Testimonial by: Deanen L. Reddy of JHB

    Amazing Customer Service

    I recently purchased an HDMI to Toslink converter, but it turned out that I bought the wrong one. Jacques sourced the correct one for me(even though it wasn't on their site), and promptly shipped it. It now works perfectly. Both Jacques and Tracy have been on the ball with this order, and Tracy even notified me when my package arrived at the Post Office :-) I will definitely be back! Thanks, guys!!
  • Date added: 15/04/2016
    Testimonial by: Keith Gounden of Johannesburg


    I sincerely appreciate and am extremely grateful for the work, time and effort AV Supply put into making sure my transactions went smoothly. Your charismatic character and friendly disposition towards your clients instantly makes takes the customer experience to a whole new level. This allows a client to discuss their needs and seek advice freely. AV Supply does not hesitate to go the extra mile for your clients, serving us with dedication and a personal touch that is unheard of in this day and age. Continue doing what you are doing the way that you do it!
  • Date added: 20/08/2018
    Testimonial by: vernen chellan of Durban

    Great service

    It was my first time buying anything online , Tracy was very nice and helpfull, Thanks everyone, I will definitely be back, keep up the good work!????
  • Date added: 01/12/2015
    Testimonial by: Lester Dixon of Cape Town

    Always Great

    Been an AV customer for many years now, and they've never let me down. Really decent prices and a nice selection of items
  • Date added: 25/11/2015
    Testimonial by: Wayne Kotze of Cape Town

    Great Prices - Excellent Service!

    AV Supply delivers exactly what they claim - great prices and excellent service! Thank you for an awesome shopping experience and for the superb after sales support - your competitors can learn a lot from you! Keep it up!
  • Date added: 14/06/2016
    Testimonial by: Robert Bresler of Cape Town


    Friendly service. Super fast delivery and great prices. Thanks AV Supply :-)
  • Date added: 12/02/2016
    Testimonial by: Shaun Bierman of Pretoria


    I have been dealing with AVSupply for a few years now, been buying a lot of things, had some issues but it was resolved very quickly and replaced with new units, its always a pleasure dealing with AVSupply and the staff is amazing with support service keep it up
  • Date added: 21/12/2017
    Testimonial by: Jayson Alexander of Johannesburg

    Service on the N1 highway (no way in SA)

    Last week I was waiting for my product all day and late evening..I decided to phone and query the status..I was told it's on the way each time until the delivery company driver called me to agree he will meet me at home instead of the I was driving on the highway at 10pm, I saw patrick on the road and we decided to do the exchange on the N1 highway.. I've never seen such dedicated people in my life and want to thank you for making the deadline..keep up the good service.. I'm extremely with the took me all the way to KZN and never overheated or disconnected from my 2 phones..I will sure to order again. Mary Christmas AV Supply.
  • Date added: 10/09/2015
    Testimonial by: Brandon Davids of Cape Town

    Great prices, great service.

    Used them quite a few times and can honestly say that firstly, the prices are very competitive and fair... Secondly, the service is above and beyond the standard. Friendly and very informative. Not often you find a store were they try to help you, rather than just make a sale. Recommend AV Supply to anyone.
  • Date added: 22/08/2017
    Testimonial by: Mike Pentz of Johannesburg


    Great Products & Excellent Service! The most efficient, seamless online shopping experience thus far. From ordering to delivery as well as post purchase support and going the extra mile to ensure customer satisfaction. Very impressed. Thank you.